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Refunds (if applicable) are only provided to orders that are undeliverable or returned to sender (which can be due to wrong address or no one being available to receive the package).
Order(s) that meet these conditions will be refunded within 7 days (excluding the shipping cost).
If you would like to request an exchange, you will have to send your request by email with your Order Number and Photo of the product(s). Exchanging your product is FREE, you will only need to pay for the shipping.
Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received.
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